The Organic Food Store

Privacy Policy

This privacy policy sets out how The Organic Food Store uses and protects any information that you provide when you use this website. The Organic Food Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Organic Food Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What we collect

We use your name and address for delivery and billing purposes and also to contact you relating to customer service issues. Though we generally do not do send promotional mail from The Organic Food Store you can opt out and we will never share or sell your personal information with any third parties.

We collect certain information or data about you when you use https://theorganicfoodstore.co.uk

This includes:

  • your name and email address if you use the contact form on the site
  • your IP address, and details of which version of web browser you used – this data is anonymous
  • information on how you use the site, using cookies and page tagging techniques to help us improve the website

For the exhaustive list of cookies we collect see below section ‘List of cookies we collect’.


Internal record keeping

We may use the information to improve our products and services. We may periodically send promotional emails about our services, special offers or other information which we think you may find interesting using the email address which you have provided. We provide an unsubscribe button on all promotional emails, enabling you to opt out at any time.

We do not share your data with any third parties. It is held securely on our systems for our use to contact you only.


Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

If you provide us with any information, that information is encrypted using secure socket layer technology (SSL).

Any data you transmit is at your own risk. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.


Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements.


Your rights

You can find out what information we hold about you, and ask us not to use any of the information we collect.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may at times contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, you will need to click the opt-in button to indicate that you are happy for The Organic Food Store to contact you for marketing purposes. If you change your mind at any time, please inform us in writing or by emailing us at info@theorganicfoodstore.co.uk 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send  promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You can access any personal data we are keeping about you by:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Type Description
Google Analytics To improve the performance of our site and to help enhance user experience, we use a service provided by Google Analytics which allows us to count the amount of page visits and traffic sources our site receives.

Blocking Cookies

Most web browsers allow you to block cookies from being installed on your device through browser setting configuration. To obtain information about how to do this with your browser, please click one of the following links;

Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer – http://support.microsoft.com/kb/196955
Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html


Deleting Cookies

Most web browsers also allow you to delete cookies that are stored on your device through browser configuration. To obtain information on how to do this with your browser, please click one of the following links;

Firefox – http://support.mozilla.org/en-US/kb/Cookies
Chrome – http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Internet Explorer – http://support.microsoft.com/kb/196955
Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Mobile phone and tablet users may have to refer to their handset manual or in-phone settings for details on how to block or delete cookies from their mobile browser.